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FAQs

1

What’s included in a Complete Kit?

Inclusions vary by tier and use case. Every kit combines matched components (battery/charging/controls/cabling/mounting as applicable) designed to work together.

2

How do I choose the right tier (Base, Premium, Complete, Ultimate)?

Start with your appliances (what you’ll run), then how long you’ll be off-grid.

  • Base: essentials / low draw / short trips
  • Premium: add monitoring & tidier install
  • Complete: add 240V capability & faster top-ups
  • Ultimate: longest stays / most accessories / solar-first setups

    If unsure, contact support!
3

Is solar supported?

All tiers are designed to integrate with solar (panel or blanket).

4

Can I install it myself?

Many customers DIY simple installs. For hard-mounted, high-current or vehicle-integrated wiring, we recommend a licensed auto electrician. We can provide wiring guidance and recommended installers.

5

How big a battery/inverter do I need?

Add up the watts of what you’ll run, multiply by hours of use, and allow headroom (20–30%). For inverters, size to the peak load (e.g., kettle, induction, tools). If you’d like, we’ll size it for you—share your appliance list.

6

How long will my setup run a fridge/lights/etc.?

Runtime depends on battery capacity (Ah/Wh), appliance draw, ambient temperature, and recharge sources (alternator/solar/mains), if you're unsure - get in touch with our 12V experts!

7

Can I upgrade later?

Yes. The ecosystem is modular—most customers add solar, extra batteries, or higher-output chargers over time.

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